Can you migrate from Vimeo OTT? Yes. Export catalog and customers, plan billing carefully, parallel-run apps, then cut over. Timeline and when to stay.

By Sampath Mallidi, CEO of Revidd · Last updated September 30, 2026
If you sell on Vimeo On Demand, you have until November 20, 2026 to migrate. Vimeo blocked new purchases and subscriptions on September 21, 2026, and on November 20 every VOD storefront goes offline and buyers lose access. Vimeo OTT is not shutting down. This guide is a step-by-step plan for Vimeo On Demand sellers who need to move before the deadline: export your library and customer data, set up payments, launch apps on web, mobile, and connected TV, fix your links, and tell your audience. Vimeo OTT customers can follow the same steps on their own timeline.
TL;DR: Nothing moves automatically. Vimeo says content and subscriber data are not migrated, even to Vimeo OTT, and buyer purchases cannot be transferred. Export sales data, opted-in emails, and source files this week. Launch a web storefront first, then TV and mobile apps as stores approve them. Email your audience twice before November 20.
Want the full shutdown background first? Read our Vimeo On Demand shutdown guide. Comparing destinations? See Revidd vs Vimeo OTT.
What are the Vimeo On Demand shutdown dates?
Vimeo On Demand shuts down on November 20, 2026, after a phased wind-down that started in August. These dates come from Vimeo's shutdown notice, its Seller FAQ, and the Vimeo Help Center article How to start selling with Vimeo On Demand, all checked September 30, 2026.
Date | What happens (per Vimeo) | What you should do |
|---|---|---|
August 22, 2026 | New uploads to VOD blocked. Existing pages stay live. | Stop adding titles to VOD. Plan your new home. |
September 21, 2026 | New purchases and subscriptions blocked. Subscriptions no longer renew. | Your VOD revenue has stopped. Start exports now. |
September 24, 2026 | Final seller payouts processed, per Vimeo's shutdown notice. | Check your payout account and contact Vimeo Support if anything is missing. |
November 20, 2026 | Platform fully shut down. Storefronts go offline and viewer access ends. | Your new storefront and apps should be live before this date. |
Vimeo OTT is not part of this shutdown. Vimeo recommends Vimeo OTT as the alternative, and its Help Center now tells new sellers to start there. If you already run a Vimeo OTT site, you have no forced deadline, but the migration steps below still apply if you are outgrowing it.
What is the deadline checklist for Vimeo On Demand sellers before November 20?
Work backward from November 20, 2026. As of September 30, 2026, about seven weeks remain. A realistic dated plan for a Vimeo On Demand seller looks like this:
Window | Milestone | Done when |
|---|---|---|
By October 7 | Export everything and choose your platform | Sales data, opted-in emails, source files, and metadata are saved outside Vimeo |
October 7 to 21 | Load your library, set pricing, build apps | Web storefront works end to end; apps submitted to stores |
October 21 to November 6 | Soft launch on the web, first email to your audience | Test purchases, logins, and playback pass on every device you launched |
November 6 to 19 | Apps live as stores approve them, reminder email, update every link | Your site, socials, and email footer point to the new service |
November 20 | Vimeo On Demand goes offline | Buyers who search for you land on your new storefront |
If you are behind, launch the web storefront first. Store review for TV and mobile apps is outside any vendor's control, so do not make November 20 depend on it. Request a demo and we will map this calendar to your library.
Step 1: How do you export your video library and metadata from Vimeo?
Download your source files first, because they are the part that can disappear. Vimeo says the shutdown does not delete your underlying Vimeo videos, but its source file storage article says originals are kept only if you are a paid member with "Keep source video files" enabled, and may be deleted if your subscription ends.
Video files. Download each title from your library's video settings page (Share, then Download). Vimeo's library download guide notes there is no bulk download, so budget time for a large catalog. Use your own mezzanine archive when you have it.
Metadata. Copy titles, descriptions, credits, genres, release dates, and pricing into one spreadsheet. Keep the Vimeo video ID as a reference column.
Artwork and trailers. Save posters, thumbnails, and trailers at full resolution.
Captions. Save SRT or VTT files for every title and language. Vimeo OTT video settings accept SRT and VTT uploads, per its video settings article.
Vimeo OTT sites. Masters larger than 20GB cannot be downloaded from the Distribution tab, according to the same article. Audit large files early.
On Revidd, the library lands in a media library built for movies, episodes, seasons, series, and collections, with multi-audio and subtitles, in the same platform as your live events and FAST channels.
Step 2: How do you export subscriber and customer data?
Vimeo On Demand sellers get only part of their audience. The Seller FAQ says you can export viewers who opted in to updates: open your VOD page settings, go to the Audience tab, and click "Export email addresses." Vimeo says it cannot provide full buyer lists for privacy reasons. Export your sales data from your analytics dashboard too, before November 20.
Vimeo OTT customers have more to work with. The Customers page exports a Customers CSV with fields such as email, product, status, frequency, platform, and expiration date, per Vimeo's Customers CSV guide and customer management article. A CSV is not a password or a saved card, so plan how people will sign in and pay again.
Step 3: How do you handle payments and past buyers?
Payments restart from zero on any new platform. Vimeo's Viewer FAQ says purchases and entitlements cannot be transferred, and active VOD subscriptions stopped renewing after September 21, 2026. Card details stay with the old payment processor.
Pick your model: subscription, rentals and purchases, ad-supported, pay-per-view, or a hybrid.
Decide what past buyers get. Many sellers offer free or discounted access to people who bought on Vimeo, so they do not feel they paid twice.
Test a real purchase and a renewal on every device before you announce the new service.
Revidd supports SVOD, AVOD, TVOD, hybrid, and pay-per-view, with payments through Razorpay and PayPal and ads through your ad partners. See monetization on Revidd.
Step 4: How do you launch apps on web, mobile, and connected TV?
Vimeo On Demand sold through a Vimeo web page. Your replacement can be your own branded service on every screen your audience uses. Revidd delivers native apps for iPhone, iPad, Android, the web, and TV platforms including Roku, Samsung, LG, Vizio, Apple TV, Fire TV, and Android TV, from one integration covering 50+ device endpoints. See Revidd OTT apps.
Web first. It needs no store review and can be ready before November 20.
Mobile next. Apple and Google reviews add days to weeks.
Connected TV. Roku, Samsung, LG, Vizio, Apple TV, Fire TV, and Android TV each have their own review queue.
Developer accounts. Open your own Apple, Google, Roku, and other store accounts early so the apps publish under your brand.
Revidd can deliver branded apps in as little as one to two weeks. Store review is outside Revidd's control, so submit early.
Step 5: How do you handle redirects and your domain?
You cannot redirect vimeo.com/ondemand pages. Vimeo takes them offline on November 20, so fix every link you control instead:
Your website. Replace Vimeo buy buttons and embeds with links to your new storefront.
Your domain. Point a subdomain such as watch.yourbrand.com at the new web app, so future moves never break links again.
Vimeo OTT custom domains. If your OTT site runs on your own domain, plan the DNS switch for a low-traffic hour and redirect old page paths to matching new ones.
Everything else. Social bios, YouTube descriptions, email footers, QR codes on posters, and press kits.
Step 6: How do you tell your subscribers before the shutdown?
Vimeo is emailing your viewers about the shutdown, but it will not point them to a new platform unless you move to Vimeo OTT, per the Seller FAQ. Your own email to opted-in viewers is the bridge. Send two messages:
Launch email, late October: Vimeo On Demand closes November 20; here is where to watch now; here is your offer as a past buyer.
Reminder, mid November: your Vimeo access ends November 20; download purchases if downloads are enabled; here is the new link.
Keep each email short, name the date, and give one clear link. Post the same message on social and pin it.
When is staying with Vimeo OTT the better choice?
Vimeo OTT is the better choice when you sell a small catalog, want the shortest move inside Vimeo, and do not need live events or FAST channels. Vimeo lets you import existing Vimeo videos into an OTT site without re-uploading, and Vimeo Support will notify your buyers about your new OTT site on request. That is a real advantage if November 20 is close and your needs are simple.
Revidd fits media companies and broadcasters with a real library or network that want their own branded apps with on-demand, live, and FAST channels in one platform, without an in-house engineering team. Revidd powers streaming that reaches more than 38 million viewers and 5.2 million monthly active viewers across 15 countries, for operators such as Niche Network TV. For a broader look at options, see our Vimeo OTT alternative guide and the general OTT platform migration guide.
If you're choosing between Vimeo OTT and a creator platform, see Vimeo OTT vs Uscreen for dated pricing and app coverage.
Vimeo On Demand sellers: migrate before November 20, not on it
To migrate from Vimeo On Demand, export your files, data, and emails now, launch on the web first, add apps as stores approve them, and tell your audience twice. Vimeo OTT is not shutting down, so Vimeo OTT customers can use the same plan without that deadline. Sellers who move in October give their audience time to follow them. Waiting until November leaves little room for store review or a second email. Request a demo to plan your move with the Revidd team.
FAQ
When does Vimeo On Demand shut down?
Vimeo On Demand shuts down fully on November 20, 2026. Vimeo blocked new uploads on August 22, 2026 and new purchases and subscriptions on September 21, 2026. On November 20, all VOD pages, storefronts, and purchase flows go offline and viewer access ends, according to Vimeo's shutdown notice.
Can I migrate my Vimeo On Demand buyers to a new platform?
Not their purchases. Vimeo says purchased content and entitlements cannot be transferred to other platforms. You can export viewers who opted in to updates from the Audience tab of your VOD page settings, then invite them to your new service. Vimeo says it cannot provide full buyer lists for privacy reasons.
Is Vimeo OTT shutting down too?
No. Vimeo's shutdown notice covers Vimeo On Demand only, and Vimeo recommends Vimeo OTT as the alternative for sellers. Vimeo OTT customers have no shutdown deadline, but the same migration steps apply if they decide to switch platforms.
How long does it take to migrate off Vimeo?
A focused Vimeo On Demand seller can move in a few weeks if exports start now. Revidd can deliver branded apps in as little as one to two weeks, but app store review is outside Revidd's control, so launch on the web first and add TV and mobile apps as stores approve them. Larger Vimeo OTT businesses with many subscribers and apps usually plan for 6 to 14 weeks.
What should I export from Vimeo before November 20, 2026?
Export your sales data from your analytics dashboard, your opted-in viewer emails from the Audience tab, and your source video files, plus titles, descriptions, artwork, and captions. Vimeo says your underlying Vimeo videos are not deleted by the shutdown, but source files depend on source file storage and a paid plan, so download masters early.
Can Revidd put my channel on Samsung TV Plus or Pluto TV?
No. Revidd runs FAST channels inside your own branded apps with scheduling, an EPG, and SCTE-35 ad markers. Revidd does not provide managed carriage onto Samsung TV Plus, Pluto TV, The Roku Channel, or Tubi.


